Book free SEO audit
or call (888) 229-8057
Reviews are the #1 trust signal in home care decisions. We automate the ask, professionally respond to every review, and have a crisis playbook ready when a 1-star lands. Most clients add 6–10 new 5-star reviews per month.
A single 1-star review on Google, left unresponded for two weeks, costs the average home care agency 8–12 lost inquiries. At an industry average client LTV of $4,200, that's $34,000–$50,000 of revenue evaporated by one Yelp drive-by. Most owners don't even know it happened.
Meanwhile, your operations team is delivering 5-star care every single day to clients who would happily leave a review — if anyone ever asked them. Most home care agencies leave 80% of their potential reviews on the table.
We close both gaps. Automated review acquisition after every successful care milestone. Personalized responses to every review within 4 hours. A crisis playbook for the bad ones, including legal-aware response templates and the steps to get clearly fake reviews removed.
No bolt-on fees. No "premium" tiers that withhold basic functionality. Everything below is in every plan.
SMS and email review asks triggered by care milestones — first week complete, family check-in, satisfaction survey. Multi-touch sequences.
Google, Yelp, Facebook, Caring.com, A Place for Mom, BBB, Glassdoor (for caregiver reviews). Daily monitoring, instant alerts.
Every review gets a real, personalized response within 4 hours — not a template. We learn your voice and respond as you would.
Negative review hits? We have you. 30-minute response window. Legal-aware language. Steps to flag clearly fake/spam reviews for removal.
Monthly trend reports: rating velocity, sentiment analysis, competitor reputation benchmarking, themes from positive vs negative reviews.
Real reviews syndicated to your website, GBP, and recruiting pages. Schema markup so they show up in search results with stars.
Same six service pillars in every plan. Just more volume and senior strategy time at higher tiers.
The Home Care Directory is a visibility lift you can't buy — included free with every retainer. Families and discharge planners searching for trusted home care providers find you on a domain that already ranks for 2,400+ keywords.
See how the directory works →Automated, low-friction asks at the right moment. Most happy clients want to leave a review — they just need a gentle reminder with a one-tap link. We set up SMS and email sequences triggered by care milestones, with copy that's warm and easy to respond to.
For clearly fake reviews (no service relationship, off-topic, libelous), we follow the review platform's removal process — which works in roughly 35–50% of cases depending on platform and severity. For legitimate but unfair criticism, we craft professional responses that acknowledge, contextualize, and protect your reputation.
The complete SEO system built for home care agencies. We rank you for the searches adult daughters actually type — and turn that traffic i…
Learn more60–75% of home care inquiries come from local search. We rank you in Google's local 3-pack, optimize your Google Business Profile, and bui…
Learn moreAdult daughters are increasingly asking AI for home care recommendations. We engineer your entity structure, citations, and content so AI mo…
Learn more30 minutes. We'll audit your visibility, show you which competitors are stealing your families, and tell you honestly whether we can help — and how fast.